Complaints Procedure

Ethics Matter……

Code of Ethics (32 KB)

Forms: Complaints Procedure (304 KB)

How do I choose a Hypnotherapist?

It is recommended that you choose a qualified and registered Hypnotherapist who is a Full Member of a recognised association, such as The Australian Society of Clinical Hypnotherapists. A referral from a GP is usually not necessary. A medical check is advisable before therapy in cases where the problem may have a predominantly physical cause. Often the Hypnotherapist will work with your Doctor as many problems can best be overcome by a joint effort.

All our members have read and have agreed, without reservation, to strictly comply with the Code of Conduct adopted by the Society, and which may be seen at Code of Ethics on this website. These standards are expected to be rigorously observed and upheld to the letter.

About the Ethics Committee

The ASCH Ethics Committee has responsibility for monitoring and maintaining the highest possible ethical standards of the Members, in terms of their responsibilities in professional and moral behaviour, in carrying on their business as hypnotherapists.

THE ASCH REGARDS THE MATTER OF ETHICAL BEHAVIOUR TO BE OF PARAMOUNT IMPORTANCE, AND WILL ALWAYS INVESTIGATE ANY CONCERN OR COMPLAIN MADE ABOUT ANY OF ITS MEMBERS.

As the leading regulatory body for Hypnotherapy in Australia, the ASCH is well and favourably known to all the Health Care Commissions throughout Australia, and has worked with the Health Care Complaints Commission, (the HCCC), in NSW in formulating the Code of Conduct enacted in that State for Professionals working in the Complementary Health Care professions.

Complaints Procedure

If there is a concern or complaint about one of our members, it is usually best, in the first instance to bring it immediately to the attention of the practitioner in question, since this has often been found to lead to a quick resolution of the matter.

If this seems not to be the way to go, then the complainant should contact the chair of the Ethics Committee. There is complete and strictest confidentiality applied to all these matters, and no details of the complaint need be disclosed at this stage. 

After the Society has discussed details of the complaint with the complainant, then a resolution procedure will be followed, which will involve ultimately reporting details to the relevant Health Care Complaints Commission.

In the event that the matter relates to the health and/or safety of a patient, or relates to sexual or physical assault, then the Ethics Chair will report the matter immediately to the relevant HCCC.

HERE ARE THE RELEVANT DETAILS:

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ASCH:

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ACT:

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NSW:

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NT:

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QLD:

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SA:

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TAS: 

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VIC:

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WA: